FAQ

When will my order ship?

All orders placed Monday-Friday typically ship within 24-48 hours except for our popcorn orders. Each bag of popcorn is made fresh, so there may be an additional delay. Please allow additional processing time and up to 7 business days for your popcorn to ship. If you order popcorn and beef/bacon jerky or licorice, your popcorn might arrive in a separate box.

 

Do you offer free shipping?

The promotions that are currently running on RRG Snacks are the only promotions available at this time.

 

When will you restock a certain item?

Please sign up for our newsletter at the bottom of the website to be notified of all potential restocks.

 

How long is shipping?

Your order will arrive within 7-8 business days AFTER it ships. Please be patient as shipping carriers are experiencing delays at this time.

 

Where is my order?

Please refer to your tracking number to track your delivery.

 

Do you offer a sampler pack of products?

No, not at this time.

 

What happens if my order says it was delivered but I didn't receive it?

This typically means your order was stolen and RRG Snacks isn't responsible for lost or stolen packages. You will need to file a claim with the shipping carrier to be reimbursed for your shipment.

 

Can I get a refund if I'm unsatisfied with my order?

RRG Snacks does not provide refunds. All sales are final.

 

Do you ship outside of the U.S.?

Not at this time.

 

Do you ship to U.S. military bases?

Yes, we do!

 

If your question was not addressed in our FAQ, please contact us.